Delete your InvoiceRunner account

Last updated: 27 September 2026

InvoiceRunner is an app by Fortem Equity Holdings (Pty) Ltd t/a JobRunner · registration 2016/136337/07 · Registered office: Highveld, Centurion, Gauteng · Business address: Durbanville, Cape Town.

Option 1: in the app (immediate)

1. Open InvoiceRunner.
2. Go to Settings → Delete account.
3. Optional: tap Export all data first to keep a copy of your documents.
4. Type DELETE and tap Delete account.

Option 2: by email (if you no longer have the app)

Send an email from the email address of your InvoiceRunner (Google) account to support@jobrunner.co.za with the subject:

Delete my InvoiceRunner account

We complete the deletion within 30 days and confirm by email.

What is deleted

• your InvoiceRunner account (sign-in record);
• your business profile (business name, your name, trade, team size, contact details, address, VAT details);
• your marketing consent history;
• your document number counters and usage counters.

What is kept

• Nothing in our cloud database. Database backups are overwritten within 30 days.
• Documents on your phone: in-app deletion erases the app's data from your phone. With email deletion, the documents stay on your phone until you uninstall the app or clear its data. We never had copies of them.
• Documents you already sent to customers stay with those customers.
• If you opted in to marketing and we had already sent you messages, those messages stay in your inbox. You will receive no more.

Questions: support@jobrunner.co.za